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Always a Family Member on the Floor
We do not hire seasonal staff and leave the shop to them. At least one Whitaker is present during every opening hour. This is non-negotiable for us — it's the foundation of the consistent experience we've promised since 2014.
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Romanian Designers First
At least 40% of our stock at any given time comes from Romanian designers and producers. We find them at trade fairs, follow their work online, and visit their ateliers when we can. Supporting local craft isn't a trend for us — it's a sourcing principle.
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Honest Feedback, Always
If something doesn't suit you, we will say so — diplomatically, but clearly. We would rather lose a sale than have you leave with something you'll regret. The customers who appreciate this come back, and that relationship is worth more than any individual transaction.
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Rooted in Galați
We buy locally when we can, sponsor the annual Galați Design Week student showcase, and hire only from within the city. We are a Galați business, not a branch operation, and the city's culture shapes everything we stock.